support
FAQS
How to match lead screw pitch and motor based on speed requirements?
Speed (mm/s) = Motor RPM × Lead Screw Pitch / 60. Speed depends on lead screw pitch and motor RPM. A larger pitch or higher motor RPM increases speed.
How to choose high-quality linear modules?
High-quality modules require premium materials and skilled craftsmanship. KHMOS modules use 6061 aluminum for CNC-machined components, C7-grade lead screws, and industrial linear guides. Assembled by technicians with >4 years’ experience, ensuring smooth operation and longevity.
What factors determine the right linear module?
Key considerations:
Travel distance
Load capacity (including torque from arm length and leverage)
Speed
Operating temperature (-20°C to 60°C standard)
Environmental needs (IP rating, corrosion resistance)
Daily runtime and lifetime requirements.
Refer to product spec sheets for compatibility.
What customization options are available?
Single-axis:
· Custom dimensions, ultra-high/low load, speed, lightweight design, stainless steel variants.
· Surface finishes (color, anti-corrosion), extreme environments (vacuum, high/low temp, salt spray).
Multi-axis:
· Integrated multi-axis systems, program customization, full equipment assembly.
What is the expected lifespan of a linear module?
Typically 10,000+ hours (varies with usage frequency). Standard warranty: 1 year. Extended warranties available for special needs.
What if the product is damaged or unsatisfactory?
Packaging: 5-layer corrugated boxes + bubble wrap + plastic wrap.
Damaged goods: Reject delivery, send photos to customer service, and our sales engineer will resolve it.
Return policy: No returns for mismatched specs. KHMOS covers defects (shipping costs included).
I can’t find a suitable product. What should I do?
Contact our sales team! We’ll reply within 24 hours with an email and voice call to provide a tailored solution.